Career Opportunities

Senior Officer - Marketing

Department: Hong Kong Business Operations
Reference No.: HLCT_LMD_A2/0322

Responsibilities
  • Be responsible for all assigned CRM marketing and loyalty campaigns. 

  • To assist in planning and implementation of marketing activities integrating with CRM program to achieve marketing goals 

  • Execute promotional campaigns independently according to CRM plan, coordinate communications with various channels  

  • To support the development, implementation and content management of a loyalty program and app enhancements 

  • To plan for always-on CRM communication, maximizing the usage of own communication channels, with content development 

  • Work closely with cross-functional teams for system setting, in both campaign basics and communication plan. 

  • To monitor the program, generate and consolidate performance reports with analysis and insights regularly  

  • To support the Marketing Manager to drive campaign efficiency and conduct evaluation for programs effectiveness 

  • Participate in ad hoc projects as assigned 

  • Lead and growth sub-ordinate on task assigned


Requirements
  • Degree in Marketing, Computer Science, e-Commerce, IT or related Business Administration discipline 

  • 4-5 years or above work experience in CRM program 

  • Understanding on app of loyalty program / retail marketing / shopping mall  

  • Knowledge in CRM software such as Salesforce and marketing cloud will be privileged 

  • Strong database management skill and programming skill 

  • Self-motivated, Creative, analytical, dynamic and a good team player 

  • Customer-oriented with excellent communication and interpersonal skills 

  • Proficient in both spoken and written English and Cantonese  

  • Good computer skills on MS Word, Excel and PowerPoint 


Remarks
We offer an attractive remuneration package and excellent prospects for career advancement to the right candidate. Please submit your application and detailed resume to Human Resources Department via e-mail to recruit@hanglung.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes within the Hang Lung Group of companies. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their information will be destroyed within 12 months of receipt.
 

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