Career Opportunities

Senior Manager - Service Delivery

Department: Leasing & Management
Reference No.: KLNE_LMD_E4-II/0321

  • Lead a team to provide professional & quality property management services to the assigned portfolio
  • Liaise with internal and external stakeholders (including but not limited to Government departments, tenants, service providers, Incorporate Owners and Owners Committee) to ensure smooth operation across the HK portfolio
  • Manage the performance of service providers & contractors
  • Prepare budget & execute the approved budget items
  • Manage financial matters related to property management functions
  • Co-ordinate with Technical team and other departments for renovation / improvement works and marketing & promotion tasks.
  • Monitor and ensure the contractors complied with house rules & fitting out guidance upon fitting out works at the building.
  • Strictly follow up Corporate policy & guideline and execute SOP during daily management
  • Responsible for the risk management handlings of the properties including but not limited to security, crowd control, emergency and evacuation.
  • Strategic planning to lead the team on sustainable achievement and disciplined execution.

  • University graduate in Property Management or related disciplines
  • At least 10 years of relevant experience with at least 5 years at managerial level in property management, preferably in commercial buildings and shopping malls
  • Member of Chartered Institute of Housing/The Hong Kong Institute of Housing is preferable, must have the qualification of attaining the Property Management Licence Tier 1.
  • Hands on PC skills including MS Word, Excel and Power Point etc.
  • Proficiency in written and spoken English and Chinese (conversational Mandarin is a plus)
  • Work independently and able to work under pressure
  • Strong leadership with good communication and interpersonal skills
  • Solid experience in handling district stakeholders and government officials
  • Solid experience in handling crisis and emergency situations for scaled property / properties.

We offer an attractive remuneration package and excellent prospects for career advancement to the right candidate. Please submit your application and detailed resume to Human Resources Department via e-mail to

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes within the Hang Lung Group of companies. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their information will be destroyed within 12 months of receipt.

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