Career Opportunities

Deputy General Manager - Portfolio Support (HK)

Department: Service Delivery
Reference No.: GALA_SDD_E3-II/0822

Responsibilities
  • Ensure daily operation of HK properties fully compliance with statutory requirement; house rules and relevant property management rules / regulation & ordinance.
  • Build up professional property management team to provide professional customer-centric management services to internal and external customers.
  • Establish an effective property management system for delivery of good and professional property management services among the operating properties in HK including but not limited to services standard & work flow alignment; Capex & Opex control & budget allocation; work procurement (tender & RFQ), and Facility Management System data analysis to improve operation effective & efficiency etc.
  • Develop strategies to achieve Corporate goals.  Analyze market competition in the field; identify external threats / potential threats and opportunities which may affect property management service adversely, and to adapt strategies for changing conditions.
  • Review and monitor property management operation budget and spending (Capex & Opex included).
  • Develop realistic plan after objectives & goal setting; budget and resources review and planned works prioritization.
  • Lead and handle joint tender procurement with property management teams and Central Procurement Dept.
  • Formulate & update property management operating manual; working Instruction and standard operating procedure update. 
  • Set up guideline and in house rules (implementation included) for operation needs, and to commit the best practices identified in the property management manual / handbook.
  • Conduct regular audit of property management service and compliance.
  • Act as a coach-managing property management teams and to grow talents among teams.

Requirements
  • Bachelor’s degree or above in Property Management / Facility Management field or relevant disciplines, and over 15 years of commercial and residential estate experience, and at least over 5 years in leading property management team experience.
  • Member of CIH, HKIH, HKIS, or RICS; and a holder of PMP (Tier 1) Licence is a MUST.
  • Professional in building operations and estate management services provided under a DMC or the BMO, work experience with multi-DMC environment would be an advantage.
  • Excellent in spoken and written English, Chinese and Putonghua.
  • Able to read, analyze, and interpret common scientific / technical issues, financial reports and legal documents.
  • Proficient in Microsoft Office including PPT, Excel and Outlook
  • Strong leadership skill.  Able to display passion and optimism; inspires respect and trust; care people and provide vision and inspiration to peers and subordinates.
  • Detail-minded team player, with strong customer and compliance focus.
  • Strong presentation, communication and interpersonal skills.
  • Read importance of teamwork; diversity; integrity; health & safety and care people, and able to consolidate such factors into operation.
  • Able to solve practical problems and dealing with scenario management.
  • Good adaptability.  Able to adapt the change in the work environment; manage competing demand; change approach to best fit the situation to achieve the best delivery.
  • Able to deal with crisis and unexpected events.

Remarks
We offer an attractive remuneration package and excellent prospects for career advancement to the right candidate. Please submit your application and detailed resume to Human Resources Department via e-mail to recruit@hanglung.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes within the Hang Lung Group of companies. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their information will be destroyed within 12 months of receipt.

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