Page 89 - Hang Lung Properties 2012 Annual Report

業務和經營風險
本集團密切監察市場趨勢和整體營商環
境，確保旗下物業保持市場最高標準和卓
越競爭優勢；並定期為物業進行保養翻
新，確保物業的安全性和質量。我們已為
物業購買充足保險，以確保發生意外及／或
其他損失時獲得保障，並維持內部監控機
制，保護本集團的資產和聲譽，以免遭受
任何潛在損失。
集團委派具備相關專業技術和經驗的專責
團隊密切監察各項大型維修和翻新工程的
整體設計、進度及資本開支。有關專責團
隊定期向由不同部門高級管理層代表組成
的資產增值委員會匯報。
獨立內部審計部會定期進行審查及檢測，
確保主要監控機制及政策均充足無缺、符
合成本效益及獲得切實依循。我們亦已設
定異地備份程序，以減低遺失電腦資料之
風險。
「只選好的 只做對的」意味著我們不僅克
盡作為環球企業公民之責任，並力求符合
以至超越市場的預期。本集團不斷提升旗
下環保設施，務求達成以上所述之目標。
人才風險
提名及薪酬委員會致力確保本集團的董事
及高級管理層的薪酬水平保持競爭力，以
及集團有適當的管理層繼任機制。我們亦
根據市場薪酬趨勢來評核員工的薪酬待
遇，確保集團能吸引並且保留精英人才。
我們鼓勵員工發揮最大潛能，並資助他們
修讀認可的專業課程。我們重視與員工雙
向對話，並為各級員工提供明確的溝通及
申訴渠道。此外，我們亦與離職員工進行
面談，收集相關資料以作進一步改善。
BUSINESS AND OPERATIONAL RISK
The Group closely monitors market trends and the overall business
environment to ensure that our properties maintain the highest market
standards and a keen competitive edge. Regular maintenance and
renovation uphold the safety and quality of our properties, and the
Group has adequate insurance coverage in place to protect properties
against accidental losses and/or other hazards. Established internal
controls are in place to safeguard our assets and reputation against
any potential liabilities.
A designated team of skilled and experienced professionals closely
monitors the overall design, progress and capital expenditure involved
in major maintenance and renovation projects. They report regularly
to the Asset Enhancement Committee which comprises senior
management representatives from multiple disciplines.
An independent team of internal auditors frequently reviews and tests
key aspects of business critical internal control systems to ensure
that our policies are adequate, cost-effective and stringently adhered
to. As part of the Group’s systems continuity plan, off-site back-up
procedures are in place to safeguard against any potential loss of
computer data.
We Do It Right means not only acting responsibly as a global corporate
citizen, but also meeting and staying ahead of market expectations.
The Group continuously upgrades our environmental conservation
measures to achieve these goals.
PEOPLE RISK
The Nomination and Remuneration Committee works to ensure the
Group’s remuneration levels for directors and senior management
are competitive and proper management succession plan is in place.
Employee remuneration packages are evaluated and monitored
against market trends to make sure we attract and retain top market
talent. We also maximize staff potential by providing financial support
for additional training through recognized professional programs.
With a focus on two-way staff dialogue, we have clearly established
channels of communication and an accessible grievance reporting
system for all levels of staff. The Group also conducts exit interviews
with departing staff to gather feedback and relevant information for
future improvement.
89